MANILA, PHILIPPINES — EY Global Delivery Services (EY GDS) is celebrating a significant milestone: its 10th anniversary in the Philippines. Over the past decade, EY GDS has emerged as a technology powerhouse, an innovation hub, and a global talent center, contributing to the transformation of the professional services and IT-BPM industries.
EY GDS Philippines’ 10-year journey underscores a trajectory defined by expansion, innovation, and purpose. As it looks to the future, the organization has announced bold ambitions to grow its workforce to 10,000 professionals across Manila and Cebu within the next five years. This growth highlights EY GDS’s commitment to shaping the future of work through technology-driven strategies and people-centered leadership.
“More than a celebration of our past, this anniversary is a launchpad for our future,” said Dench Decino, EY GDS Philippines Location Leader. “We are proud of how far we’ve come and we’re even more excited about where we’re headed as we continue to grow our presence and shape our impact in the country.”
Artificial intelligence lies at the heart of EY GDS Philippines’ evolution. Nearly all of its professionals are AI-trained, with over a thousand AI specialists driving innovation across various domains. Its EY.ai Agentic Platform has transformed service delivery through domain-tuned copilots and task-specific agents in Tax, Risk, and Finance – enhancing speed, precision, and insights while ensuring ethical and transparent deployment.
“AI is fundamentally reshaping how we deliver value to clients,” said Mon Go, EY GDS Philippines Consulting Leader.“It’s not just about automation, but it’s also about augmenting human potential. Our Human + Digital + AI model is already transforming how we work and we’re just getting started.”
With an innovation-first mindset, EY GDS has developed programs that foster tech-enabled leadership. Initiatives such as the Distinguished Technologist Program, AI Academy, and Innovate Hackathon have enhanced AI literacy across the organization, enabling tens of thousands of professionals to earn AI credentials.
Meanwhile, initiatives like Digiversity and Future Skills are equipping early-career professionals with practical expertise in VBA, Power BI, and Generative AI, preparing a diverse workforce to meet future demands.
Talent development remains central to EY GDS’s global role. Its focus on leadership development and workforce transformation ensures professionals are prepared for emerging roles in AI governance, automation, and data ethics.
“Our people are our greatest strength,” said Karthik Bhaskaran, EY GDS Philippines Assurance Leader. “We are investing in their growth, equipping them with future-ready skills and enabling them to lead in a world where technology and trust go hand in hand.”
Beyond talent, EY GDS is also committed to sustainability. Initiatives include transitioning to energy-efficient systems, adopting electric vehicles, and launching a skyfarm project in collaboration with Farmtop. These efforts reflect EY GDS’s dedication to environmental stewardship and community engagement.
As EY GDS Philippines celebrates its 10th year, it is setting its sights firmly on the future. Its priorities include embedding AI into every facet of client service, integrating cross-border talent and capabilities, building globally competitive leaders, and anchoring its growth in EY’s purpose-driven vision.
From pioneering AI adoption to nurturing global talent and championing sustainability, EY GDS has not only strengthened EY’s global ambitions but has also reshaped the IT-BPM and professional services sectors in the Philippines. With a decade of accomplishments as its foundation, EY GDS is well positioned to lead with purpose, confidence, and transformative impact in the years to come.
