PARIS, FRANCE – Havas has announced the acquisition of Enverta Digital, a Toronto-based CRM and digital transformation firm. This milestone marks a significant stride in the expansion of Havas’ CX capabilities across North America and reinforces the Group’s Converged strategy – one that places customer experience at the heart of creativity, technology, and business growth.
Since its inception in 2021, Enverta Digital has rapidly emerged as a trusted partner to global brands seeking CRM strategy and marketing technology implementation. With a client engagement model rooted in collaboration and agility, the company has built a reputation for seamless integration with client marketing, business, and tech teams. Its expertise spans a suite of leading platforms including Salesforce, Adobe, Microsoft, and Braze – bringing robust, scalable solutions to market from its offices in Canada and Poland.
Now joining the Havas fold, Enverta will operate under Havas CX Canada, further entrenching the regional arm as a Center of Excellence in customer experience. The integration of Enverta’s CRM specializations will bolster Havas CX Canada’s ability to deliver fully integrated, tech-enabled solutions, with a particular emphasis on bundled offerings for U.S.-based clients and scalable operations supported by Enverta’s offshore team.
“I’m delighted to welcome Jacob and the entire Enverta Digital team into the Havasfamily. This addition represents a meaningful step forward in our ongoing mission to redefine and elevate customer experience. By placing CX at the core of our Converged strategy, this move underscores our unwavering commitment to innovation and strengthens our ability to lead in the CX space with transformative, tech-enabled solutions that are fully integrated across our service offerings,” shared Yannick Bolloré, CEO and Chairman, Havas.
“By integrating Enverta’s CRM expertise with the creative prowess and technological strength of Havas’ CX division, we are uniquely positioned to deliver end-to-end solutions that drive meaningful engagement and business growth,” added Alex Chepovetsky, President, Havas CX Canada.
“Our focus on CRM and digital enablement aligns seamlessly with Havas’ commitment to delivering holistic, customer-centric solutions. This partnership will allow us to combine Havas’ global resources and creative expertise with our strengths to deliver a full service digital offering, centered on driving highly-personalized consumer experiences across all touchpoints and channels,” shared Jacob Ciesielski, Founder and CEO, Enverta Digital.
