Design

How Paloma Urquijo Zobel de Ayala puts community at the center of design

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What happens when a place grows beyond its original purpose? For Paloma Urquijo Zobel de Ayala, Creative Director of Ayala Land, Inc. (ALI), the answer begins with the people who use it. Co-founding Kalye Artisano in El Nido, Palawan, in 2015 gave her a firsthand view of how a space can evolve in response to the needs and ideas of the community around it. That experience helped shape her people-centered approach to design: create the conditions for a place to thrive, then stay open to how its community makes it their own. Today, she is exploring how those lessons can inform the design and development of places on a much larger scale.

Paloma shared this perspective during a Design Week Philippines panel discussion themed “Neighbors by Design” which explored how design can help places become communities. Held at the Likhang Filipino Exhibition Halls in Pasay City and moderated by Dan Matutina, the panel also featured Maya Colayco of Comuna, Karla Maria Ana Batiquin of the Holistic Coalition of the Willing (HoliCOW) and Atuá Midtown, and Robby Sylianteng, First United Building Corporation Managing Director.

Established in 2015, Kalye Artisano brought Filipino artists, artisans and local businesses in El Nido together, creating a space to showcase local creativity and connect Filipino-made products with a wider audience. Over time, the hub grew into something its founders hadn’t fully anticipated. During the pandemic, David Esteban established The Earth School on the grounds. The international school focuses on sustainability and innovation through project-based learning in nature. Kalye Artisano provided space and support, helping the school grow from 20 students to more than 80, with a waiting list.

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“What Kalye Artisano taught me is that creating a place is only the beginning. You can set the vision and create the conditions for a community to thrive, but its real character comes from the people who make it their own. The important lesson is knowing when to lead, when to listen, and being agile enough to evolve alongside them.”

At Ayala Land, Paloma is exploring how these lessons can translate to a much larger setting. The scale, complexity and responsibilities are different, requiring coordination across stakeholders while remaining attentive to the needs and character of each place. The challenge is to plan with intention while staying open to how people might use and shape a development over time.

That balance is visible at Circuit Makati, where the Kontempo Community Studio has become a space for residents and local creatives to gather, exhibit and exchange ideas. The work at the Studio brings the place’s history and culture into the present, interpreting them in ways that respond to the community’s needs today and what the place might become in the future. For Paloma, it is a working example of how a large-scale development can give communities room to shape how a place is used, rather than prescribe exactly what belongs there. The same principle will guide Kontempo, Ayala Foundation’s upcoming Center for Contemporary Arts Philippines, which is still in development.

“The work I do now brings together many of the same values, but on a much bigger canvas,” Paloma said. “The question is how we apply them responsibly. Every place has its own context, and we can learn so much from the communities around us. That means remaining porous and accessible, finding ways to collaborate, and being willing to listen and adapt rather than assume that what works in one place will work in another. We should always be learning from the people who give a place its life.”

For Paloma, the lesson holds at every scale: designing well begins with learning from the people a place is built for.

The discussion formed part of the 15th year of Design Week Philippines, themed “Sama All,” which brings people across disciplines together to explore the possibilities of design through shared experiences.

The “Neighbors by Design” panel at 2026 Design Week Philippines. From left: Paloma Urquijo Zobel de Ayala, First United Building Corporation Managing Director Robby Sylianteng, Maya Colayco of Comuna, Karla Maria Ana Batiquin of the Holistic Coalition of the Willing (HoliCOW) and Atuá Midtown, and panel moderator Dan Matutina.

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