Brand & BusinessPress Release

Globe offers free roaming support to Filipinos in Taiwan following massive earthquake

MANILA, PHILIPPINES — Telco company Globe has offered free connectivity support, including roaming call, text, and data services, to Filipinos in Taiwan following the 7.2 magnitude earthquake that struck on April 03.

To help them get in touch with loved ones or make emergency calls, Globe postpaid and prepaid
customers and TM users currently using roaming services in Taiwan will get free 15 minutes of incoming
and outgoing calls, 15 texts to all networks, and 1GB data (whichever service is currently available) good
for 7 days at no extra cost.

To avail of the free roaming service, Globe and TM customers only need to connect to Globe’s roaming
partners Taiwan Mobile and Chunghwa Telecom. The free roaming service offer requires no registration
and will be automatically provided to Globe users. A confirmation message will be sent to customers
advising them that the free roaming offer is ready for use.


“Tens and thousands of Filipinos work and live in Taiwan, with thousands more visiting annually.
We hope that through this immediate connectivity support, we can help our customers there contact their
loved ones and cope in the aftermath of this temblor,” said Paula Rivera-Castillo, Head of Globe
International Business

To avail of free roaming services, Globe and TM customers in Taiwan can follow the following steps:

● To make a call, dial “+” plus country code, area code and telephone number (ex. +63773101212)
or dial “+” plus country code and mobile number (ex. +639171234567.)
● To send a text, type “+” plus country code and mobile number (ex. +639171234567.)
● To use the free 1GB data allocation, turn on mobile data and data roaming and set the network
connection to 3G or LTE. Postpaid customers are encouraged only to turn on their mobile data

and data roaming once they have received the activation message.

The quake struck 18 kilometers of Taiwan’s Hualien City early morning on April 03, the strongest in 25
years, according to news reports. It toppled buildings, leaving people trapped, and triggered landslides
and tsunami warnings in Japan and the Philippines. At 10:33 a.m., the Philippines’ seismology agency
canceled the warning.

For more information on Globe’s Roaming services, visit here.

Partner with adobo Magazine

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