Philippine News

Brand & Business: AirAsia’s Teleport partners with food giant McDonald’s for timely and fast-moving deliveries

MANILA, PHILIPPINES – AirAsia’s logistics arm Teleport inked a partnership with one of the country’s largest fast-food chains – Golden Arches Development Corporation (McDonald’s Philippines), to support and ensure a fast-moving delivery of orders within the National Capital Region (NCR).

To kick off the partnership, AirAsia’s Teleport and McDonald’s executives initiated the send off with around 10 members of the airasia delivery team , some of whom are AirAsia cabin crew, pilots and ground staff at McDonald’s McKinley West, who will start delivering orders of customers within Metro Manila starting in Paranaque and Pasay City.

Teleport is an end-to-end logistics experience built for modern businesses. Aside from the last-mile delivery service of transferring items fast and safely to doorsteps performed by the airasia delivery team, Teleport also runs air cargo operations using AirAsia’s fleet and wide network of flights, utilizing existing space on passenger planes to reduce transport costs while accessing over 125 cities across Southeast Asia.


And now, the same level of efficiency can be experienced by McDonald’s customers when they order their favorite meals through the McDonald’s PH App.

Ordering, payment, and delivery tracking will be through McDonald’s channels, while AirAsia’s Teleport will ensure the safe, hot and fresh and on-time deliveries of meals from McDonald’s stores right to the doorsteps of customers.

AirAsia CEO Ricky Isla said, “This partnership with McDonald’s forms part of AirAsia’s pivot to digital transformation and opening of other lines of businesses that will provide job opportunities to everyone who have been severely impacted by the ongoing pandemic.

At AirAsia, we will continue to be agile and welcoming to meaningful and positive changes that inspire growth and economic development.”

Teleport Country Head Ernest Bernal said, “Aside from the NCR, Teleport is now present in key cities in the country such as Bacolod, Cebu, Davao, General Santos, Iloilo, Kalibo, Puerto Princesa, Tacloban, Tagbilaran, Clark, Cagayan de Oro, and Zamboanga.We hope to partner with McDonald’s in these key cities to service more McDonald’s stores in the country.

AirAsia-Teleport is looking forward to the growth of our partnership with Golden Arches Development Corp. (GADC) to expand our services nationwide, as well as Southeast Asia through AirAsia’s expansive network across cities and countries.”

McDonald’s in the Philippines is one of the largest markets in the region with close to 660 outlets nationwide to date, with more slated to open this 2021.

The company’s continued expansion and growing demand of Filipinos for McDonald’s globally iconic products like Big Mac and Fries and well-loved local favorites like Chicken McDo and McSpaghetti, has challenged AirAsia-Teleport to also strive to ‘deliver’.”

McDonald’s Philippines Managing Director Margot Torres adds, “our partnership with AirAsia is part of the company’s on-going digital transformation journey which started in 2009 with the launch of our McDelivery website, followed by the launch of our McDelivery App in 2014, use of 3POs in 2018 and cashless payment for McDelivery in 2020. It was through these strategic investments that enabled the company to survive the pandemic, and in our continuous pursuit of this [digital transformation], will allow us to future proof our business.”

McDonald’s Philippines CEO Kenneth Yang said, “We have seen the tremendous growth of our delivery business last year, which, enabled by digital technology, allowed us to serve more customers conveniently and safely from the comfort of their homes. Through partnerships like this with AirAsia and Teleport, we will be able to cater to the growing demand while maintaining the high standards of quality, commitment to convenience and accessibility, that McDonald’s is known for here in the Philippines and all over the world“.

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