SINGAPORE — AIA Singapore partnered with Hyper Island to proactively engage with its entire employee base to embrace a culture of experimentation and innovation.
Applying human-centered methodologies and leveraging advances in technology, AIA Singapore and Hyper Island co-designed an agile collaboration program called “Digital Ei8ht.”
The program will feature online live-learning sessions for employees to undertake transformation through experimental habit-forming.
From the discovery process, the Hyper Island team came to understand that employees and managers do not change if their leaders are not role-modeling and supporting. Change happens through the adjustment of habits rather than knowledge or processes. With the full support of the Members from the Executive Committee behind the program, AIA Singapore came together to role-model new habits and routines.
More than 1,000 AIA Singapore employees were onboarded via online live-learning sessions, a bespoke structured learning pathway that is routine-focused, where learners receive a combination of agile challenges and Design Thinking techniques to practice new experimental actions.
Digital tools such as video conferencing, drawing boards, and the use of a proprietary Hyper Island chatbot were integrated to gamify learning, invariably ensuring that employees remain engaged throughout.
